Rescheduling & Cancellation

Once deemed eligible by CRCC and registered for the exam, applicants may change their time or location for taking the CRC Exam but are subject to test site availability. Candidates who reschedule or cancel their appointment 6-30 days prior to their scheduled appointment will be charged a $25 fee by the testing vendor, Prometric.  Those who reschedule or cancel their appointment 2-5 days before their scheduled appointment will be charged an $85 fee by Prometric.  Candidates who cancel a scheduled appointment 48 hours or less prior to their scheduled appointment or who do not appear for their appointment will be subject to a $200 re-examination fee prior to rescheduling their examination during the next scheduled testing window.   No fee will be assessed for candidates who reschedule or cancel their scheduled appointment more than thirty days in advance.  It is highly recommended that applicants schedule carefully in order to avoid additional fees.

Individuals who choose not to follow through with the CRC certification exam, prior to the first scheduled examination window, may request a refund of $185.  $185 is the portion of the total fee that is related to the cost of the examination.