CRC Exam Cancellation & Rescheduling FAQs

Visit the Cancellation & Rescheduling page for more information.

What if I need to reschedule my time and/or location to take the computer-based certification examination?

It is highly recommended that candidates schedule carefully to avoid fees. Candidates may change their time or location for taking the examination within the assigned testing window but are subject to test site availability. Candidates who need to cancel their scheduled appointment during the assigned testing window are permitted only one deferral to the next scheduled testing window. Those who reschedule or cancel their appointment 6 to 30 days before their scheduled appointment will be charged a $25 fee by Prometric, the testing vendor.

Those who reschedule or cancel their appointment 2 to 5 days before their scheduled appointment will be charged an $85 fee by Prometric. Candidates who cancel a scheduled appointment 48 hours or less prior to their scheduled appointment will be subject to a $200 re-examination fee prior to rescheduling their examination during the next scheduled testing window. Candidates who do not appear for their appointment will be subject to a $200 re-examination fee prior to rescheduling their examination during the next scheduled testing window.